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Reviews

Petable Expressions LLC

4.4

Based on 17 reviews

Strategic Marketing Cathie Pruitt

19:53 01 May 21

I took my Yorkie, Tucker, here to be groomed yesterday. Tucker has a thick, cottony coat, which can be hard to... maintain, especially since he can't stay off our pool cover which has about 2" of water on it right now. (Note that he is NEVER left unsupervised when he is in the backyard where the pool is located). Long story to say, evidently his tummy fur was matted from this, which I knew he had tangles, but didn't perceive mats. I went over with Amanda what I wanted for his cut and let her know that we were having photos made on Sunday which is why I was pretty specific. When I picked him up, he was shaved down to the skin. I called Amanda to let her know that I wasn't happy and she told me in loud, no uncertain terms, repeatedly, how she can't stand pet parents who only care about their dog's looks, to the point that they will have them hurt and tortured to get that look. She said Tucker was crying and biting when they tried to brush him. Fair enough. When I said that had they called me and told me what was going on, I would have just. picked him up, paid for his bath and brought him back on Monday to be shaved. She claimed that they had tried to call me and I didn't answer, which briefly took the wind out of my sails a bit. However, when I checked my call log from yesterday, I had one call from Pettables at 4:14 which I did answer and it was to come and pick him up. I would have been fine after being yelled at to just hear a half hearted "sorry you are upset", but all I got from Amanda was the strong inference that I was willing to let my dog be tortured and bite people just so he would be cute for a photo, which is insult to injury! I gave them 2 stars anyway, because prior to this, I had had good experiences with them. I do respect and appreciate that they don't want to hurt an animal., as well My complaint is not being contacted before they shaved him, being lied to about this, being yelled at by the owner and being accused of being a shallow, cruel pet owner, which is absolutely not true.read more

Teagan Griffith

19:00 01 May 21

They butchered my moms dog and rather than call my mom to discuss shaving him they just went ahead and did it. When my... mom called to say she was unhappy Amanda the owner decided that it was okay to yell at my mother and lie that they had called to ask, none of our 4 dogs will ever return due to Amanda’s behavior.read more

Jason Sloan

21:48 23 Apr 21

Said our dog was ready to be picked up. We get there and pay for the service $50. Then they tell me they couldn’t groom... him because he was too hard to groom and aggressive. They mentioned we might want to sedate him next time. They ended up giving him a bath instead. We had him groomed at 5 other locations and yes we heard one other time about possible sedation but never were they unable to groom him. Seems well organized digitally but they should have communicated by phone that they were unable to groom him.read more

Cassidy Stambaugh

01:52 23 Mar 21

My husband took our labradoodle to get groomed here today. She looks amazing!! Her coat is the perfect length and is so... soft. We know she feels better too (considering she’s a doodle and her coat was sooo long). The staff at Petable Expressions went above and beyond my expectations!read more

Krista Hanna

17:47 28 Dec 20

Love love love these guys!!! Amanda (& her crew) are incredible & love our guys (even the hard-to-get-along-with, guy!)... :). Hands down incredible!!read more

Mallory Fields

18:17 14 Nov 20

I was a first time costumer. They were able to do my fur baby quick. She looks better than she’s ever looked. Now I’m... a forever costumer. They are local, friendly, and reasonable. BrileyFaith, enjoyed them and was so happy when I picked her up.Malloryread more

Amanda Durbin

01:26 28 Sep 20

Daisy looks great!! This was our first visit and we will be back.

Karla G

15:18 17 Aug 20

Everyone here is very nice and welcoming. They left my little cockatoo looking like an adorable teddy bear. The shampoo... they use leaves a nice subtle fragrance, and all around, they really take care of your pet.read more

DeeDra Billings

18:20 03 Jul 20

This place is an Absolute GOD Send! Awesome Awesome Awesome! My baby was happy and the work was impeccable! The price... is Right on point. Thank You So Much!read more

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